FAQ

Frequently Asked Questions (FAQ):

Are you the official hardwood flooring manufacturer?

Ort Flooring & Lumber is producing hardwood flooring for gymnasiums, sports facilities, and multi-purpose spaces. At Ort Flooring & Lumber, we ensure the success of your project through our dedication to manufacturing top-quality wood products. Our unwavering commitment to reliability and quality sets us apart. As a mill manufacturer associated with the International Wood Products Associations (IWPA), the National Wood Flooring Association (NWFA), the Maple Flooring Manufacturers Association (MFMA), the Wood Products Manufacturers Association (WPMA), and other wood flooring industry associations, Ort Flooring has a 40+ year history of crafting wood products in the USA. We have established a manufacturing approach to create wood products that align with our customer’s needs and standards.

Do you sell directly to the consumers?

You have the option to purchase our hardwood flooring directly from our company. Ort Flooring & Lumber collaborates with various distributors to supply our MFMA Maple flooring, hardwood flooring, and wood blockboard core. These distributors then deliver our wood products to dealers, retailers, and consumers.

Our wood products are available to sell directly to manufacturers, builders, installers, designers, architects, homeowners, and others. We aim to offer factory prices. Whether you buy directly or have your contractor/agent make the purchase, our process is transparent and fair.

Can you ship to our location/destination?

Absolutely! Our Maple sports flooring, hardwood flooring, wood blockboard core, and other wood products are shipped globally, catering to both local deliveries and dedicated containers for international transportation. Count on our expertise in wood manufacturing, shipping, and logistics.

Do you offer a flooring warranty?

Ort Flooring & Lumber warrants that maple hardwood flooring it has supplied are free from manufacturing defects for one year from the date of substantial completion. Note: to begin a warranty claim, please have your sales receipt ready. Each hardwood flooring, maple gym flooring, and other wood products comes with its own unique warranty. For further details on warranty conditions, feel free to reach out to us.

Which payment methods are accepted?

We use a variety of payment methods, including bank transfers, checks, Electronic Funds Transfers (EFT), Automated Clearing House (ACH), etc. Full payment is necessary before orders can be shipped or picked up.

If I choose to pay by check, who should I address the check to and where should I send it?

Checks should be made out to:

Ort Flooring & Lumber
N2885 Cty Rd F | P.O. Box 222 Montello, WI 53949